Primary Contact Info

Professional Medical Admin.
6400 Park of Commerce Blvd
Suite 2
Boca Raton, FL 33487

Toll Free
800 893 1480
561 893 8800
561 997 1144
What Sets Pro-Med Apart?

Pro-Med provides DME billing services dedicated exclusively to professionals in the HME/DME industry. We provide a customized range of services designed to suit your needs.


All of our clients are treated like "a big fish in a little pond," instead of just another client. We devote the personal attention your account needs and deserves.

Instead of just notifying the client of denial, we explain the nature of denials, i.e. same or similar, max benefit, skilled nursing facility, medical necessity, etc. to allow the client to implement procedures to avoid future denials.

We review documentation prior to delivery to avoid potential pitfalls.

We will review documentation and coding for rehab equipment and submit for

Advanced Determination (prior appeals) for tilt in space chairs and ultra lightweight wheelchairs with Medicare

We have a strong understanding of the Medicare process for successful appeals.

All billing is submitted within 72 hours of receipt and in most cases, within 24 hours.

We identify HCPCS codes selected for "development" or additional documentation requests quickly to help in obtaining medical records in a timely manner, resulting in faster payment.

Outstanding balances are worked line by line by our experienced collections staff. We do not simply resubmit claims. We contact the payors to identify the source of the problem for quick resolution.

No hidden fees for postage, reporting, etc.

Currently submitting to Medicaid in 16 states

Clarifications of quarterly Medicare updates, coding and policy changes/updates and documentation requirements

Assistance with Advanced Benefit Notifications for upgrades

We know the legalities concerning billing a patient for services to avoid assignment violations.

We ease the conversion process by taking over existing rentals or past A/R.

Increased collections due to our expertise in allowances, claims filing procedures, proper coding, timely follow up and immediate appeals filing.

Our services are limited to Durable Medical Equipment. We do not provide billing or collection service for any other specialties. This means we are continually and constantly kept abreast of changes in regulations, policies, coding and documentation requirements specific to DME.

Our client's questions are usually answered immediately.

Privately Owned & Operated

We pride ourselves on the reputation we have built. The size of our company is by choice. Our owner is our manager, she is always on site and available to all clients for questions. We have had the same owner and company name since our inception. You will not get voice mail when calling Pro-Med.

Highly Experienced & Aggressive Collections Staff

Pro-Med's experienced collections staff do not simply resubmit outstanding claims. We work your aging report the "old fashioned way," line by line, item by item and contact insurance carriers to resolve claims in a timely manner. We understand the stall tactics used by carriers to avoid paying your claims.